

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. If an Answer is helpful, please click "Accept Answer" and upvote it. Check Don’t send read receipts for messages read on devices that use Exchange ActiveSync.

On a PC or Mac, sign in Outlook Web App (OWA). Not quite sure why this option would delay working in your organization but we indeed could not modify those settings in Outlook if you still keep your GPO settings.Īs a workaround for emails that you do not would like Read Receipt, maybe you could edit and send them using web mail client, though indeed inconvenient. Please follow the instruction below to disable sending Read Receipts in Outlook for Android: 1. Many other Outlook settings(AutoArchive settings for example) in GPO will also greyed out, work the same. A read receipt request contains a Disposition-Notification-To header like the one below: This is an important distinction as it is the read receipt request that causes the receiver to generate a Read Receipt. Outlook will follow the settings you configured in the GPO and those settings will be grayed out and cannot be changed. Hi to my tests, using Outlook 365, once I enable the tracking option in GPO like your screenshot, after restarting the Outlook desktop client, the tracking options in Outlook would immediately turn grey like below:Īnd as I know, it is quite normal that those setting you configured will turn grey in Outlook.
